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Feedback Forum

Welcome to our official feedback forum. Do you have an idea or recommendation to make Naymz a better product for you and the entire community? Let us know! If you have a specific bug or something that needs immediate attention, let us know at customerservice@naymz.com.

  1. 64 votes
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    import profiles etc from Linked In planned

    We should be able to import the profiles from Linked In. Recreating information is unneccessarily time consuming and not necessary given modern technology

    This is something we definitely plan on doing in the near future. Many social networks are looking to solve the problem of making data portable between networks and we plan on being at the forefront of this.

    - tdrugan
  2. 8 votes
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    Allow use of a nickname as the primary name listing. planned

    I'm known by my middle name, not my first name, but since Trufina background checks require full names, Naymz requires me to use my full name in my listing. No one is going to know to search for my first name.

    A few of users have run into this issue. Typically, Trufina allows you to change your verified name to be your nickname (contact Trufina support). Then you can change the name on your Naymz profile and, viola, you get the badge and points.

    We will likely be moving towards an 'Also Known As' model for name inputs. Once we make that change, as long as your main identification matches your Trufina information you will receive the badge.

    - tczupryna
  3. 2 votes
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    Reputation Monitor planned

    Update the Reputation Monitor more frequently. Mine is over a month old, and is really dated. I've been busy during that month!

    Thank you for the feedback. We do have plans to take Reputation Monitor to the next level. I can't speak to the exact timeframe, but it's possible it will be available before year-end.

    - tczupryna
  4. 2 votes
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    Give sample report for 1st time vistors; current 1 worthless planned

    I have recently received a number of emails from naymz saying someone is looking at my profile. I click on the link to get sample information, but am instead directed immediately to the "PAY SOMETHING AND GET MORE" page.

    The problem is that you do not give me ANY reason to remotely consider purchasing something from your website. The "free" report is a google map of the world.

    Please remove me from your spam list!!!

  5. 26 votes
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    Provide detailed RepScore point accounting planned

    It would be helpful to know not only the total RepScore, but to know where the points are coming from. For example: If you can earn up to 250 points for identity verification but have only received a portion of that, how would you know to follow up with Trufina to supply missing information?

    We will be changing the RepScore Details section under the Profile tab to be more of a checklist than a 'what's left' view of RepScore.

    - tczupryna
  6. 11 votes
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    Allow blocking of user sending unwanted connection requests. planned

    For months now (perhaps as long as a year) I've been receiving repeated connection requests from someone I do not know. Inspite of declining each time, this user persists, even using variations of the same name (i.e. they have multiple user profiles or accounts). I reported this in the past, but it would really be helpful to be able to block spammers like this.

    We are working on creating a Block function that will achieve this and negatively affect the RepScore of the person who gets blocked. In the meantime, your best bet is to ignore the invitation (i.e. leave it in your Received Invitations section) and you will not receive reminders in your Inbox/E-mail. Of course seeing it there may be annoying, but once the Block functionality is available, you will be able to Block it.

    - tczupryna
  7. 0 votes
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    Archive sent messages in mail inbox planned

    We plan to create archives for messages that you delete or mark as spam.

    - tczupryna
  8. 22 votes
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    Put more info about NAYMZ in the email invitations planned

    Invitees are sometimes put off, as in a) "oh no, one more social network!" b) "yikes, what is this?" c) "gee, am I going to have to write a reference?" or d) "pay money?" So, please place some assurances in the standard invitation email to set our contacts at ease and encourage them to go through with the minimal (at least) rep scoring.

  9. 5 votes
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    If you click on the endorsements they are covered up started

    If you click on the endorsements they are covered up by other stuff on the right in FireFox. Please correct this error. Thanks! ( did not find the "fix this" section so I posted it here)

    This is an issue in Firefox 2.0 due to some changes made to support Firefox 3.0. We are working to correct the issue, but upgrading to Firefox 3.0 will resolve the issue for you immediately.

    - tczupryna
  10. 6 votes
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    in box spam started

    I've noticed lately I'm beginning to get spam in my inBox which also begs the question whether our profiles are being scraped for the supplied data. I suggest you offer both a network spam filtering system (either internally or in conjunction with a 3rd party system (i.e. Cloudmark's SpamNet) as well as a page or data encrypion so our displayed info cannot be scraped and used for spamming.

    We are now penalizing the RepScore of the people who send Inbox messages that are then marked as Spam by the recipient. We also disable sending of messages for these users if a threshold of spam is sent within the last 30 days. Further measures to penalize users who send Invite Spam are also planned.

    - tczupryna
  11. 1 votes
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    fix your pop ups started

    I can't read my in box messages (yes, I use Firefox) because your pop up ads on the right side of the screen block text. I click on the new recommendation to read it and your ad covers the text entire box.

    This is a problem in Firefox 2 and similar browsers caused by a fix we made to make things work for Firefox 3. We are working to correct the issue, but if you upgrade to Firefox 3, it will work immediately.

    - tczupryna
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